Shipping Policy
Order Processing Time
Once your payment is confirmed, your order will be carefully prepared and shipped within 1–3 business days. Please note that this period may be extended during official holidays or high-demand promotional campaigns.
Shipping Carrier & Tracking
All deliveries are handled through our contracted shipping partner: [Shipping Company Name]. Once your order has been dispatched, your tracking number will be sent to you via email or SMS. You can easily track the status of your shipment using this tracking number on the courier’s website.
Delivery Time
Delivery times typically range from 1 to 4 business days, depending on the city and district of the recipient.
Shipping Fee
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Free shipping is available for orders over [X TL].
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A fixed shipping fee of [Y TL] applies to orders below this amount.
Damaged Packages
Please check the condition of the package upon delivery. Do not accept packages that appear damaged, torn, or opened. Ask the courier to issue a damage report and contact us immediately.
Undeliverable Packages
If you are not present at the delivery address, the courier will leave a notice and forward your package to the nearest branch. If the package is not collected within the stated period, it will be returned to us.
